Chatbase is a platform that allows you to create a custom AI chatbot using your knowledge base. It can be integrated into your website or accessed via an API. The chatbot is built using ChatGPT, a language model developed by OpenAI, and can be customized to suit your specific needs. This tool is highly appreciated by users for its ease of setup and effectiveness, even with non-English content.
Chatbase offers a variety of pricing plans to cater to different needs:
- Hobby Plan: This plan costs $19 per month and includes 2,000 message credits per month, up to 5 chatbots, and 2,000,000 characters per chatbot. You can embed it on unlimited websites, upload multiple files, and have API access.
- Growth Plan: For $39 per month, you get 5,000 message credits per month, up to 10 chatbots, and 4,000,000 characters per chatbot. This plan also includes the ability to embed on unlimited websites, upload multiple files, and API access.
- Standard Plan: Priced at $79 per month, this plan provides 10,000 message credits per month, up to 20 chatbots, and 6,000,000 characters per chatbot. It also includes the option to choose GPT-4, the ability to embed on unlimited websites, upload multiple files, and API access.
- Unlimited Plan: For $199 per month, you get 40,000 message credits per month (additional messages will use your OpenAI API Key), up to 40 chatbots, and 11,000,000 characters per chatbot. This plan also includes the option to choose GPT-4, the ability to embed on unlimited websites, upload multiple files, and API access.
- Extra Message Credits: For an additional $7 per month, you can get 1000 extra message credits.
- Remove ‘Powered By Chatbase’: For an additional $39 per month, you can remove the Chatbase branding from the iframe and widget.
Chatbase also offers a free plan that includes 30 message credits and 1 chatbot. The message credits are renewed at the start of every calendar month regardless of when you subscribed.
Chatbase has received mixed reviews from its users. Here’s a summary of the pros and cons based on user feedback:
- Users have praised Chatbase for its speed and learning capabilities, noting that it doesn’t make significant mistakes.
- The tool has been lauded for its ease of use and time-saving auto-reply feature.
- Some users have found it to be the best chatbot powered by ChatGPT, and it has become a critical part of their product strategy.
- Users have also appreciated the ability to create multiple chatbots for their data.
- Some users have reported that the AI doesn’t strictly adhere to the information provided in documents and websites, and instead, invents its own facts.
- There have been instances where the chatbot broke character when asked repeated questions outside the trained data.
- Some users have experienced slow response times from the support team and have faced issues with the chatbot training process taking longer than expected.
- The pricing has been a point of contention for some users, who believe it needs to be reevaluated. They suggest that the pricing should scale based on the characters used, not the number of bots implemented.
- Users have also expressed a desire for a free tier and additional integrations with platforms like Notion and Google Drive.
Please note that these are user opinions and experiences, and the actual performance and suitability of Chatbase may vary depending on individual needs and use cases.