Chaindesk Review

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Chaindesk Review
Chaindesk
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Chaindesk is a no-code platform that allows users to create custom AI chatbots trained on their own data. It’s designed to streamline processes such as customer support and onboarding new team members. Chaindesk uses ChatGPT (planning to support other models in the future) and can be set up in minutes.

With Chaindesk, users can connect their custom data to ChatGPT without needing any coding skills. The platform supports about 90 languages, allowing users to have their sources in any language and ask questions in any language. Users can upload one or multiple files in one datastore (PDF, CSV, JSON, Text, PowerPoint, Word, Excel), or add a link to their website to be scraped. Each chatbot is associated with one datastore.

Chaindesk also allows users to give their chatbots instructions, edit the base prompt, and assign a name and personality traits to their chatbot. The chatbots can be embedded into a website via an iframe or added as a chat bubble to the bottom right/left of the website.

The platform also plans to offer insights and statistics on how users are interacting with the chatbot. The data is hosted on secure AWS servers in Europe.

Table of Contents

Features

  1. Custom AI Chatbots: Chaindesk allows users to create AI chatbots trained on their own data. This can be particularly useful for streamlining processes such as customer support and onboarding new team members.
  2. No-Code Platform: With Chaindesk, users don’t need any coding skills to connect their custom data to ChatGPT. This makes it accessible to a wide range of users, regardless of their technical expertise.
  3. Multi-Language Support: Chaindesk supports about 90 languages, allowing users to have their sources in any language and ask questions in any language.
  4. Data Integration: Users can upload one or multiple files in one datastore (PDF, CSV, JSON, Text, PowerPoint, Word, Excel), or add a link to their website to be scraped. Each chatbot is associated with one datastore.
  5. Chatbot Customization: Chaindesk allows users to give their chatbots instructions, edit the base prompt, and assign a name and personality traits to their chatbot.
  6. Website Integration: The chatbots created with Chaindesk can be embedded into a website via an iframe or added as a chat bubble to the bottom right/left of the website.
  7. Insights and Statistics: Chaindesk plans to offer insights and statistics on how users are interacting with the chatbot, providing valuable data for improving user experience and engagement.
  8. Data Security: The data used and generated by Chaindesk is hosted on secure AWS servers in Europe, ensuring the privacy and security of user data.

These features make Chaindesk a versatile and user-friendly tool for creating and deploying AI chatbots.

Pricing

Chaindesk offers four main pricing plans:

  1. Discover Plan (Free): This plan includes 1 agent, 1 datastore, 20 GPT-3.5 agent queries per month, file upload limited to 1MB per file, data processing limited to 5MB per month, manual data syncing, and access to the Chaindesk API.
  2. Startup Plan ($25/month): This plan includes 2 agents, 2 datastores, 1000 GPT-3.5 or 500 GPT-4 agent queries per month, file upload limited to 5MB per file, data processing limited to 50MB per month, manual data syncing, ChatGPT plugin, website loader limited to 50 pages, access to the Crisp Plugin, and access to the Slack Bot.
  3. Dedicated Plan ($99/month): This plan includes 5 agents, 10 datastores, 10,000 GPT-3.5 or 5000 GPT-4 agent queries per month, file upload limited to 10MB per file, data processing limited to 100MB per month, auto-sync data sources, ChatGPT plugin, website loader limited to 500 pages.
  4. Enterprise Plan ($499/month): This plan includes 100 agents, 100 datastores, 100,000 GPT-3.5 or 50,000 GPT-4 agent queries per month, file upload limited to 20MB per file, data processing limited to 500MB per month, auto-sync data sources, ChatGPT plugin, website loader limited to 10,000 pages.

Each plan is designed to cater to different business sizes and needs, from startups to large enterprises. The paid plans offer more features and greater limits on agent queries, file uploads, and data processing.

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